Access to the Services is restricted to those employees or other individuals who are eligible to participate in the relevant program in accordance with the relevant Company's rules. Unless you have been provided with login credentials or a valid activation code from a participating company, you are not permitted to attempt to access or use any Service. Lucky Bird will not be responsible or liable in respect of any loss, damage or dispute relating to the administration of the Company’s program. Any such disputes are an internal matter for the participant and the Company concerned.
Subject to these Terms, we grant you a non-exclusive, non-transferable, limited right to access and use our Services. You may view, copy or print pages from our Services solely for personal, non-commercial purposes. You may not otherwise use, modify, copy, print, display, reproduce, distribute, sell or publish any information from our Services without our express permission.
Lucky Bird may provide links to other World Wide Web sites or resources. You acknowledge and agree that Lucky Bird is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources.
In consideration of your use of the Services, you agree to provide true, accurate, current and complete information about yourself as prompted by the registration or account activation process and maintain and promptly update these data to keep them true, accurate, current, and complete.
You grant to Lucky Bird a worldwide, non-exclusive, royalty-free, full-paid, irrevocable (other than a termination of this Agreement), transferable right and license to download, copy, store, view, display, perform, and analyse all text, images, video and audio uploaded or posted to Lucky Bird for (1) purposes of operating and providing the Services and (2) Lucky Bird's internal business purposes, including without limitation for analysing usage of and improving its Services.
Lucky Bird may provide you with the ability to send messages to other users and non-users and to post messages on the platform. Lucky Bird is under no obligation to review any messages, information or content posted (“Postings”) on the platform by users and assumes no responsibility or liability relating to any such Postings. Notwithstanding the above, Lucky Bird may from time to time monitor the Postings and may decline to accept or remove any Postings. You understand and agree not to use any functionality provided by Lucky Bird to post content or initiate communications that contain any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind.
If you wish to order items described in the Lucky Bird catalogue, you may be asked to supply certain information such as the shipment address and your (mobile) phone number. If the delivery is to a business address, you must include the Company Name in the address information. Lucky Bird cannot ship to PO Box addresses. By providing such information, you represent and warrant that it is accurate, complete, and current. Lucky Bird does not guarantee the availability of any particular item you order but will use commercially reasonable efforts to provide a substantially similar item should the one you select become unavailable. Item specifications are subject to change without notice and all orders are subject to product or service availability. Any times of delivery are approximate and informative only. You should check the goods or services immediately upon delivery and determine whether or not they correspond with the ones ordered. Any complaints regarding the delivery should be done by registered mail or by email via the contact form on your Lucky Bird platform website within five days after the delivery.
You can return damaged products or improper orders within ten business days of receipt. Where the issue is one of malfunction, especially in the case of electronics, you must rely on the manufacturer's warranty. In such cases, please contact Lucky Bird. If the issue occurred shortly after arrival ("defective on arrival"), we will create a return label and send a new product. If the defect is discovered later, the next steps depend on the manufacturer's return policies. Returns or exchanges must be in their original packaging. Returns are not allowed for virtual redemptions (experiences, gift certificates or magazine subscriptions); as well as linen, jewellery, Apple products, software packages or video games whose packaging has been opened.
The expiration date of points, if any, or the timed accessibility of the platform itself is communicated on the Lucky Bird platform. It is your responsibility to redeem your points and choose your gift(s) before they expire.
At any time, Lucky Bird may, without notice, make changes to Services.
Lucky Bird Services are provided "as is" without any express or implied warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, compatibility, security, accuracy or infringement. Lucky Bird, does not warrant that the site or any function contained in the site will be uninterrupted or error-free, that defects will be corrected, or that the site or the servers that make the site available are free of viruses or other harmful components.
You expressly understand and agree that (to the fullest extent permitted by law) Lucky Bird shall not be liable to any party for any direct, indirect, incidental, special, consequential, exemplary, punitive or any other damages for use of this service or other hyperlinked services, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), arising out of, or resulting from:
In no event shall our total liability to you for all damages, losses, and causes of action (whether in contract, tort – including, but not limited to, negligence) exceed the amount paid by you to us, if any, for use of Lucky Bird, excluding the amounts paid to purchase points. If you are dissatisfied with any portion of our Services, or with any of these Terms, your sole and exclusive remedy is the discontinuation of your use of our Services.
Any comments or materials sent to Lucky Bird feedback data, such as questions, comments, suggestions, or the like regarding the content of any such documents (collectively "Feedback"), shall be deemed to be non-confidential. Lucky Bird shall have no obligation of any kind with respect to such feedback and shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works and distribute the feedback to others without limitation. Further, Lucky Bird shall be free to use any ideas, concepts, know-how or techniques contained in such feedback for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such feedback.
We reserve the right, in our sole discretion, to change, modify, add or remove portions of these Terms at any time. We will indicate at the top of these Terms the date they were last updated. Any changes will be effective immediately upon posting the revised version. You should check these Terms periodically for changes, as by using the Platform after we post any changes to these Terms, you are agreeing to accept those changes, whether or not you have reviewed them.
These Terms constitute the entire agreement between Lucky Bird and you with respect to your access to and use of our Services. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions.
This and all agreements of Arteel are governed by Belgian law and only of courts of Leuven shall have sole jurisdiction.
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+32 16 49 99 60